Welcome to the Privacy Notice of InfAct.
Our Privacy Notice explains you in a clear, transparent and simple yet correct way when, why and how InfAct collects, uses and protects personal information of the people who provide us with such personal information.
When you decide to provide us with your personal data you confirm that you have read through these privacy conditions.
The data will be used in accordance with the consents that you have given and with the European Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (entered into force on 25 May 2018) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
This Privacy Notice is also intended to assist you in making informed decisions when using our website.
We are InfAct, an EU Joint Action on Health Information. It brings together 40 partner institutions from 28 countries across Europe. Sciensano, is the coordinator of this joint action.
1. What is your personal data?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the Data Controller’s possession or likely to come into such possession.
2. What data do we collect?
We only collect your name, email address and the data you freely transfer us while contacting us by mail.
InfAct may also collect certain information about your hardware and software, this includes:
- your IP address
- browser type
- operating system
- access time
- referring website addresses
3. Who is collecting your data?
InfAct is a project and website owned by Sciensano. Sciensano is the data controller (“Data Controller”) for the purposes of this act.
4. How and why we collect and use your personal information
We collect your personal information to send you newsletters, for which you subscribed yourself.
To collect your personal information and to send you newsletters we use an online marketing platform called Mailchimp.
The information we receive when you contact us by email will solely be used to achieve the indicated purpose of the communication.
Other reasons of the usage of your information can be:
- to ensure that the content on our website is presented in the most effective manner for you and your computer
5. Sharing of your information
We do not share your information.
6. Storage and protection of your personal information
Information collected through the contact form on the website of Sciensano or directly transmitted by email, fax or letter is stored and processed locally and within the European Union.
Sciensano uses reasonable and adequate safeguards to secure and protect the collected information and takes reasonable steps to verify the identity of the user who seeks to reach the collected personal information.
Information transmitted to us is exclusively accessible to responsible people who need access to perform their duties.
We will retain your personal information only for as long as reasonably necessary or required by law.
7. Reporting Fraud
Sciensano is committed to ensuring your information is secure. As part of our efforts to protect your information, we will never send you emails asking for your personal information or for your registered password (if you are a registered user).
If you do receive such an email or are asked to disclose this information by someone claiming to work for Sciensano, please report the communication to us using the following methods:
- send an email to email@example.com
- in writing to us at our registered address: Sciensano, Rue Juliette Wytsman 14, 1050 Ixelles, Belgium
8. Your choices regarding your information
It is your right to ask us whether your personal information has been processed by us. In order to exercise this right, you must address a formal request to Sciensano, clearly specifying what you want to consult, rectify or delete. The request must be dated, signed and accompanied by a copy of the front of your ID.
If the response to this question is positive, you may request free access to your personal information held by us as well as the reason of the processing and the period during which we will store and process your personal information. You may also request to rectify and erase your personal information, object to the use of it, restrict the use of it and receive your personal information held by us. The deletion of data must be specifically justified. If those requirements are met, Sciensano will comply with your request as quickly as possible and report back to you.
Sciensano endeavours to update the data as quickly as possible. Communications may still be sent using the original data until the modifications are completed.
9. How about cookies?
The Website uses so-called "cookies", small information files that are temporarily or permanently stored by the server of a website via the browser on your computer or device and that simplify, complete and personalise the use of the website. The list of cookies used on this website are listed and explained on this page
In your browser, you can turn off the storage of cookies or delete stored cookies, but this may lead to diminished functionality, delays or the disablement of certain parts of the Website.
For more information about cookies and how you can delete them depending on the type of browser you use, we would like to refer you to the following website: www.allaboutcookies.org.
10. How to contact us
If you have any questions regarding this privacy notice, your rights regarding your personal information or the processing activities of Sciensano in reference to this online contact form, you can always contact us at
Herman van Oyen
Rue Juliette Wytsman 14
1050 Ixelles, Belgium
T : +32 2 642 51 11
F : +32 2 642 50 01
The Data Protection Office service and the Data Protection Officer of Sciensano can be contacted via email firstname.lastname@example.org.
If you wish to contact the national supervising authority, you can contact:
Data Protection Authority
Rue de la Presse 35
1000 Bruxelles (Belgium)
T : + 32 (0)2 274 48 00
F : +32 (0)2 274 48 35